Family & Friends

For Family & Friends

Baptist Hospitals of Southeast Texas Visitor Information

Baptist Hospitals of Southeast Texas is performing sacred work every day. We want our patients to have the best stay possible, and have ruled out some important information here to ensure that mission is fulfilled. Please read below to learn more.

Visitor Guidelines

Family and friends are welcome in most areas of the hospital between 9:00 a.m. – 9:00 p.m. Supervised, well-behaved children may visit as well. However, only siblings are allowed on the postpartum unit when the newborn is in the room.

Specialty areas such as critical care areas have shortened visiting hours.

ICU Visitation Guidelines

The ICU has open visiting hours, we will make every attempt to ensure that family and designated visitors have as much time as possible with each patient, however visitors may be asked to return to waiting areas for the administration of treatment and to provide patient privacy.

The number of visitors shall be limited to two (2) people at a bedside at a time and they may change out and split the allotted times. This stipulation is related to the space limitations in the intensive care rooms and potential disruption of privacy and noise interruption of other patients.

Special arrangements for the terminally ill/acutely ill will be addressed with the ICU Charge Nurse on each shift.

Visitors are not discouraged from remaining in the waiting room overnight.

No plants and/or flower arrangements are permitted in the ICU.

When the door is closed, please utilize the phone near the door to gain entrance.

Chapel

A chapel is located off the main lobby across from the gift shop.

Food Services

Our food service area, The Terrace, is located on the first floor. Meals are served during the following hours:

  • Breakfast – 7:00 a.m. – 9:30 a.m.
  • Lunch – 11:00 a.m. – 2:00 p.m.
  • Dinner – 5:00 p.m. – 7:00 p.m.
  • Lunch grill – 11:00 a.m. – 7:00 p.m.

Gift Shop

Our gift shop enables you to say you care. We have a wide variety of gifts for that new arrival. Let us assist you with a gift for this special event. Do you have a friend or loved one in the hospital? Choose from our special collection of gifts and cards that will brighten their day. We will also be glad to deliver your gift within the hospital. Shopping for that last minute birthday or special gift? Let us help you choose something that is perfect for the occasion.

The gift shop is owned and operated by the Baptist Beaumont Hospital Volunteer Auxiliary. All proceeds go toward hospital improvements, Chaplain's Fund, community charities, and health care education scholarships. The gift shop is located on the first floor of the Sabine Tower near The Terrace. For more information or to place an order by phone, please call 409.212.5852.

Banking Needs

An ATM machine is located in the hospital vending area located in the Terrace Cafe.

Parking

Free patient parking is available in the front of the hospital.

Valet

Patients and visitors will now be able to benefit from valet parking. Upon arrival, hospital patrons are greeted courteously and offered valet parking, information, directions, wheelchair assistance, or other hospitality services as needed. The attendant will issue a claim ticket to the patron and park their vehicle in an assigned parking area. Upon exiting, the patron presents the claim ticket to the attendant who will retrieve their vehicle and return it to the entrance area. These services are provided as a courtesy to all patients and visitors at no cost and are available Monday – Friday from 8:00 a.m. – 4:30 p.m.