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Telemedicine technology: New opportunities for advances in care

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Physicians at Baptist Beaumont Hospital use the
RP-6 mobile robot to remotely consult with physicians
at Mischer Neuroscience Institute.

Through telemedicine technology, physicians and hospitals can deliver care to patients when and where it matters most, answering the need for specialized care close to home. Telemedicine makes it possible for healthcare providers to “see” patients remotely with the help of computers, cameras and even robots. It allows local medical staff to collaborate closely with specialists, even when they are miles apart.


Baptist Hospitals of Southeast Texas is always working to bring the latest advancements to our community. Our telemedicine opportunities are rapidly expanding with the potential to improve care in cost-efficient ways and will help healthcare providers work together to provide personalized care, close to home.


Telemedicine in action


Telemedicine has the potential to improve access to healthcare in many ways.


Telestroke network. Every minute matters when treating a stroke, and using telemedicine can speed the process of diagnosis and treatment through access to a network of stroke specialists. Local hospital staff and physicians use video conferencing and a telemedicine robot to transfer information about the patient’s condition to a stroke specialist, who works with the team to provide expert stroke care. (See “Three hours can make the difference in a lifetime” for more information.)


Emergency telemedicine. Telemedicine technology is also used in the emergency department when specialists are needed for consultation. The attending physician can send test results, X-rays or other images to a specialist for review, and the specialist can see the patient via video.


Telemonitoring at home. Patients with certain medical conditions, such as congestive heart failure or high blood pressure, may benefit from home health monitoring under their physicians’ direction. Telemonitoring systems can be set up at home and programmed to ask questions on a daily basis to make sure health is under control. Devices such as blood pressure monitors can be connected to the Internet so physicians can closely monitor their patient’s condition at home. This provides easier access to follow-up care for patients who have difficulty traveling or live in rural areas.


Online care or e-visits. Hospitals and clinics may offer online care or e-visits in which healthcare providers see patients via a computer webcam. For example, hospitals or clinic groups in outlying areas may offer appointments with specialists via telemedicine e-visits. Larger health systems may support online care visits where patients log in to see a healthcare provider right from their home computer, saving the time and travel involved in making an office visit for sore throat, skin rashes and other routine care.


Three hours can make the difference in a lifetime


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Baptist Beaumont Hospital’s Stroke Program received the Gold Seal of Approval from DNV (Det Norske Veritas), which accredits healthcare organizations. We were the first hospital in Southeast Texas to be certified by DNV as an advanced Primary Stroke Care Center.


Our Stroke Team consults in real time with the Mischer Neuroscience Institute at the University of Texas in Houston via the RP-6 mobile robot. The RP-6 has live audio and video feeds, so physicians are able to see and hear the patient. The robot also enables physicians to consult so patients can be treated within the critical three-hour window.


The hospital’s Stroke Program has grown since it was accredited as a Primary Stroke Center in 2007. According to Donna Biscamp, RN, CEN, an Emergency Room Nurse and Stroke Coordinator, “The program had more than doubled in size as of 2011, when the hospital treated 434 patients, 50 of whom received the clot-busting drug tPA.”


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On-the-go health tools!


Baptist Hospitals of Southeast Texas now offers an easy-to-use mobile site. There is nothing to download! Simply enter www.bhset.net into your browser from your phone or mobile device and you will be instantly redirected to the mobile site, which offers:

  • Find A Physician: Search by physician name, specialty or facility
  • Visitor Guidelines: Useful information for hospital visitors
  • Our Facilities: Get contact information and directions to our facilities from Google Maps
  • Contact Us: One-touch access to important phone numbers

Health Reminders coming in April!

Use Health Reminders to easily manage prescriptions, appointments, immunization reminders and more for you and your family. Access Health Reminders from the website or any mobile device.


Stroke: Know the signs


  • sudden numbness or weakness of the face, arm or leg (especially on one side of the body)
  • sudden confusion, trouble speaking or understanding speech
  • blurred vision in one or both eyes
  • dizziness, loss of balance or of coordination
  • sudden severe headache with no known cause


Cope with stroke


Baptist Beaumont Hospital’s StrokeWise support group offers stroke patients and their families a chance to meet and provides education about the stages of recovery. To learn more, call (409) 212-7402.



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